Morgan Gold is a relatively new company in the gold and precious metals industry. The company was established in 2010, and it is headquartered in Irvine, California. One of the key members of this company’s management team is the former U.S. Mint Director, Ed Moy.
This company provides a variety of gold and other metals products – including a number of rare coins for investment or collection. Account representatives are also available to discuss investment planning using precious metals.
Morgan Gold Precious Metals IRA Account
Morgan Gold offers a gold IRA account. At this time, however, the company does not offer a great deal of information about this account on its website.
Precious Metals Storage and Delivery
Likewise, there is very little information regarding precious metals storage and / or delivery located on the company’s website. This, however, is oftentimes dependent upon the amount of metals that are purchased by an investor, so can likely be obtained by contacting the company directly by phone.
Morgan Gold is not an accredited member of the Better Business Bureau, and on a scale of A through F, the BBB rates this company as an F. Over the past three years, Morgan Gold has closed three complaints with the BBB, and all have centered on problems with the company’s products or services.
Although the BBB has provided an F rating to Morgan Gold, TrustLink has given the company a 5-star ranking out of a possible 5 stars. This, however, is based on a total of only five customer reviews – all of which are several years old.
The Business Consumer Alliance gives Morgan Gold a rating of B. Here, the company has received a total of six complaints. Four of these were provided with a full refund as the customer requested, while one was made an adjustment and the other remains unanswered.
Customer Service at Morgan Gold
The customer services representatives at Morgan Gold can be contacted through either email or via a toll-free telephone line during business hours. In addition to being able to recommend individual gold and other metals products, these reps can also assist investors with their overall portfolio and investing goals and needs.
The Bottom Line
Overall, Morgan Gold has received a very high number of complaints during its short time in business. This is not a good sign, and could be a red flag. The Better Business Bureau’s rating of F should also be enough information for investors to steer clear of this company – especially as this is an entity that would be dealing with your retirement funds and likely large sums of money.